Definitions:

Gurukulastic Private Limited (hereinafter referred to as "Company", "We", "Us" and "Our").

Merchants engaging with the Company will be referred to as Parties, which also encompasses customers.

Intellectual Property:

The Agreement provides the Customer a limited right to access and use the information through APIs, during the Term of the Agreement. The Agreement does not convey any additional rights in the APIs and/or the Service, or in any intellectual property rights associated therewith. The Parties hereby agree that all rights, title and interest in and to the API/s , including but not limited to all hardware, software and other components required for such purpose, and all related rights, remain with and belong exclusively to at all times.

Taxes:

All amounts set out in the Agreement are subject to Goods and Services Tax (GST) or other local applicable taxes, which shall be paid by Customer at the rate and the manner prescribed by law from time to time. The Company shall invoice Customer for all appropriate taxes and expenses for which the company is obliged to collect. In no event will the Customer be liable for the payment of any penalties or interest due on such taxes which has already been paid by the Customer on time. The company shall if and when required by Customer assist and cooperate with Customer in challenging the validity of a tax provided that Customer shall bear company reasonable costs and expenses” in connection with any such challenge.

Compliance:

The Customer shall, at all times, comply with the provisions contained in the Information Technology Act, 2000 and the statutory rules framed there under, from time to time, in so far as the same has application to its operations in accordance with the Agreement,

including collection of information from end consumer, and also with all other Laws, rules and regulations, whether already in force or which may be enacted from time to time, pertaining to data security and management, data storage, data processing, data sharing, data protection, and various rules, regulation and provisions as may be applicable, as and when the same is enacted into a law and comes into force in the performance of its obligations and the exercise of its rights under the Agreement and shall ensure the same level of compliance by its employees or contractors;

If you've signed an agreement with us and are utilizing our APIs through this agreement, it's important to understand that all data will strictly flow through our data centers to comply with regulatory requirements.

Negative Categories:

The Merchant is prohibited from selling the following items using Company platform. It is the responsibility of the Merchant and/or Company to adhere to these guidelines, as Company will not be held liable for any legal issues or liabilities arising from the sale of these items on the Merchant Website:

1.  Adult Material: Including pornography, sexually suggestive materials, escort, or prostitution services.
2.  Alcohol: Including alcoholic beverages such as beer, liquor, wine, or champagne.
3.  Animals and Wildlife Products: Including live animals, mounted specimens, and ivory.
4.  Artifacts Prohibited for Sale.
5.  Beta Software
6.  Bootleg/Pirated Recordings.
7.  Brand Name Misuse.
8.  Bulk Marketing Tools: Including email lists, software, or other products enabling unsolicited email messages (spam).
9.  Cable Descramblers and Black Boxes: Including devices intended to obtain cable and satellite signals for free.
10.  Catalogue and URL Sales.
11.  Child Pornography:Including pornographic materials involving minors
12.  Copies of Unauthorized Copyrighted Materials.
13.  Counterfeit Currency and Stamps.
14.  Drugs and Drug Paraphernalia:Including illegal drugs, drug accessories, herbal drugs like salvia and magic mushrooms.
15.  Drug Test Circumvention Aids.
16.  Embargoed Goods and Prohibited Countries.
17.  Drugs and Drug Paraphernalia:Including illegal drugs, drug accessories, herbal drugs like salvia and magic mushrooms.
18.  Drug Test Circumvention Aids.
19.  Embargoed Goods and Prohibited Countries.
20.  Endangered Species.
21.  Event Tickets.
22.  Firearms, Ammunition, Militaria, and Knives; Fireworks, Explosives, and Explosive Substances.
23.  Gaming/Gambling.
24.  Government IDs and Licenses: Including fake IDs, passports, diplomas, and noble titles.
25.  Hacking and Cracking Materials.
26.  Hazardous and Restricted Items.
27.  Human Parts and Remains.
28.  Items Encouraging Illegal Activity.
29.  Miracle Cures.
30.  Multi-level Marketing Collection Fees.
31.  Copyright Unlocking Items.
32.  Movie Prints.
33.  Offensive Material.
34.  Offensive Goods, Crime.
35.  Police, Army, Navy, and Air Force Related Items.
36.  Pre-Sale Listings.
37.  Prescription Drugs or Herbal Drugs.
38.  Promotional Items.

COMMISSION & CHARGES

• The specifics regarding the commission to be paid by Company and the associated service charges will be communicated separately. Any modifications to the commission structure will be conveyed either through our system or via a separate correspondence.
• Company will deduct relevant taxes from any commission payments and remit the remaining balance accordingly.

TERMS OF USAGE

Company will provide:

• Support, training, and services deemed necessary by Company for the integration, including assistance in planning and executing market development and promotional initiatives, as determined at Company's discretion. The Company acknowledges that certain training and services may be subject to fees, which will be communicated separately.
• Any additional resources and assistance that Company may develop and extend to its other outlets/transaction points, if applicable.

Confidentiality:

The Customer acknowledges and agrees that the Access Key/s and login credentials are meant to be confidential and that the misuse of the Access Key/s and login credentials by the Customer or a third party could cause substantial loss and damage to our system and its ecosystem. Accordingly, the Customer will implement appropriate measures to protect the security of the Access Key/s and not provide the Access Key/s to any third party, without prior written consent of Company.

Reverse Engineering:

The Customer shall not reverse engineer or use other techniques to access internal data structures, decompile, disassemble or copy any source code or underlying ideas or algorithms of the API or shall not grant any rights in the API to or for the benefit of any third party (except of authorized users), remove/alter/obscure any trademark/intellectual property/marks on or in the API.

Cooperation:

In case of any investigations around fraud(s) or dispute (s), the Customer agrees that it shall extend full cooperation to the Service Provider, and/or any agency appointed/authorized by it and/or any other authorized investigation agency appointed by the Government of India, including, but not limited to, providing access to their premises, records, personnel and any other relevant resource / information, etc.

Unauthorized Access:

The Company shall indemnify the Customer against any claims, damage, loss or expense arising from or in connection with any act by a contractor, sub-contractor, or an employee of the company which results in, or is intended by such contractor, sub-contractor or employee to result in malicious access into any of Customer’s systems, data or Confidential Information. The events to which this indemnity applies is in no way intended to limit the Company obligation to take all action necessary to protect against the unauthorized use, by its contractors, sub-contractors or employees, of Customer’s proprietary information and accordingly limit access to Customer’s systems, data and confidential information. Notwithstanding anything contained in the Agreement, it is agreed that the quantum of such indemnity under any circumstances shall not exceed the total invoiced value of the company for that specific calendar month.

Indemnity:

The Customer agrees not to hold the company, its affiliates, its licensors, or any of such parties, agents, employees, officers, directors, corporate partners, or participants liable for any damage, suits, claims, and/or controversies (collectively, “liabilities”) that have arisen or may arise, whether known or unknown, relating to the Customer’s acts, including without limitation any liabilities arising in connection with the conduct, act or omission of any end-user, any dispute with any end-user, any instruction, advice, act, or service provided by the Customer or its affiliates or licensors and any destruction of the Customer’s information.

Liability:

Under no circumstances will the company, its affiliates, its licensors, or any of such parties & agents, employees, officers, directors, corporate partners, or participants be liable for any direct, indirect, incidental, consequential, special or exemplary damages suffered by the Customer and/or its end-users, due to performance of any services by the Customer with its end-users, even if advised of the possibility of the same

Force Majeure:

Neither Party nor the company, shall be liable to the other for any delay or non-performance of its obligations under the Agreement arising from any cause beyond its reasonable control including, without limitation, any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion. Subject to the affected Party promptly notifying, the other Party in writing of the cause and the likely duration of the cause, the performance of the affected Party’s obligations, to the extent affected by the cause, shall be suspended during the period that the cause persists provided that if performance is not resumed within 90 days after that notice the other Party may by notice in writing terminate the Agreement.

Grievance:

Any violation of the terms by customers, partners, providers or any concerns/disputes may be reported to the Grievance Officer at finance@gogrt.com. Company shall address the complaints within a stipulated time based on the nature of the query but in no case more than 30 days from the date of complaint.

Payment APIs:

Company will not be responsible for any disputes between the parties involved in the transaction. For e.g., prices, quality, quantity, delivery, non-delivery, or delay in delivery of the products. Company also abstains from any liability that arises from delay in delivery of payment as the payment is dependent on parties such as acquiring financial institutions, Issuing & Acquiring Bank processors, and other third parties.

Company commits to settling the Transaction Amount (after deducting permissible charges) into the Customer's settlement account within the specified timeframe following the Transaction completion date (T), in accordance with the customer's defined parameters, subject to Refunds/Chargebacks.