Definitions:

This privacy policy (“Policy”) relates to the manner GURUKULASTIC PRIVATE LIMITED (hereinafter referred to as "Company", "We", "Us" and "Our") in which we use, handle, and process the data that you provide us in connection with using the products or services we offer. By using this website or by availing goods or services offered by us, you agree to the terms and conditions of this Policy, and consent to our use, storage, disclosure, and transfer of your information or data in the manner described in this Policy.

Merchants engaging with the Company will be referred to as Parties, which also encompasses customers."

We are committed to ensuring that your privacy is protected in accordance with applicable laws and regulations. We urge you to acquaint yourself with this Policy to familiarize yourself with the manner in which your data is being handled by us.

GURUKULASTIC PRIVATE LIMITED may change this Policy periodically and we urge you to check this page for the latest version of the Policy in order to keep yourself updated.

What data is being collected

In accordance with relevant Indian laws, we may gather various details from you to enhance our services and ensure personalized experiences. This includes collecting your name, contact information such as address and email address, as well as demographic information. Furthermore, we may inquire about your preferences, interests, and any other pertinent personal data necessary for delivering goods or services to you efficiently. Our commitment to data privacy and protection extends to adhering to legal definitions of personal data, ensuring that your information is handled with the utmost care and in compliance with applicable regulations.

Rest assured, your privacy is paramount to us, and we strive to collect and utilize your information responsibly, solely for the purpose of enhancing your experience with our products and services. Should you have any concerns regarding the collection or usage of your data, we welcome you to reach out to us for clarification and assistance.

Note: we will not be storing any credit card, debit card or any other similar card data of yours. Please also note that all data or information collected from you will be strictly in accordance with applicable laws and guidelines.

What we do with the data we gather

We collect the aforementioned data to facilitate the provision of our goods or services, encompassing a range of purposes vital to enhancing your experience with us. These purposes include internal record keeping to ensure accurate and efficient management of your information. Moreover, your data enables us to continually improve our products or services, aligning them with your preferences and needs. We also utilize this information to keep you informed about updates regarding our offerings, including any special offers or promotions that may be of interest to you. Additionally, your data serves as a means for communication, allowing us to relay important information and updates effectively. Internally, your information is utilized for training and quality assurance purposes, ensuring that we maintain the highest standards in delivering exceptional goods and services while upholding stringent quality benchmarks.

Who do we share your data with

We may disclose your information to third parties, including our service providers, to facilitate the delivery of goods or services, address your inquiries, fulfill orders, or for operational and business purposes. Additionally, sharing data with our group companies, where relevant, allows for seamless coordination and provision of services across our organizational network.

However, in adherence to applicable Indian laws, we pledge not to share your data beyond certain parameters. Specifically, we won't disclose your information to our auditors or advisors beyond what is necessary for them to perform their services. Furthermore, we are committed to safeguarding your privacy and will only share your data with governmental bodies, regulatory authorities, or law enforcement agencies when legally mandated or as required for compliance purposes. This commitment underscores our dedication to maintaining the confidentiality and integrity of your personal information.

How we use cookies

We use "cookies" to collect information and to better understand customer behavior. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to avail our goods or services to the full extent. We do not control the use of cookies by third parties. The third party service providers have their own privacy policies addressing how they use such information.

Your rights relating to your data

Right to Review - You can review the data provided by you and can request us to correct or amend such data (to the extent feasible, as determined by us). That said, we will not be responsible for the authenticity of the data or information provided by you.

Withdrawal of your Consent - You can choose not to provide your data, at any time while availing our goods or services or otherwise withdraw your consent provided to us earlier, in writing to our email ID: finance@gogrt.com. In the event you choose to not provide or later withdraw your consent, we may not be able to provide you our services or goods. Please note that these rights are subject to our compliance with applicable laws.

How long will we retain your information or data?

We may retain your information or data

(i) for as long as we are providing goods and services to you; and

(ii) as permitted under applicable law, we may also retain your data or information even after you terminate the business relationship with us. However, we will process such information or data in accordance with applicable laws and this Policy.

Data Security

Ensuring the security of your data is a top priority at GURUKULASTIC PRIVATE LIMITED. We take several measures to protect your information:

• 256-bit Encryption and Firewalls: We use industry-standard encryption and robust firewalls to safeguard your data during transmission and prevent unauthorized access to our systems.
• Secure Data Storage: Your data is stored in secure environments with strict access controls, minimizing the risk of unauthorized disclosure.
• Regular Audits and Updates: We conduct routine security audits and stay updated with the latest security patches to fortify our defenses against emerging threats.
• Employee Training: Our staff undergo regular training to recognize and mitigate security risks, fostering a culture of security awareness throughout the organization.
• Compliance: We adhere to all relevant data security laws and regulations, ensuring that your data is handled in accordance with established standards.
• Incident Response: In the event of a security incident, we have robust response plans in place to mitigate the impact and minimize disruption to our services.

These measures are designed to uphold the integrity and security of your data, providing you with peace of mind when using our products and services.

Change in Privacy Policy

We keep our Policy under regular review and may amend this Policy from time to time, at our sole discretion.

The terms of this Policy may change and if it does, these changes will be posted on this page and, where appropriate, notified to you by email.

Queries/ Grievance Officer

For any queries, questions or grievances about this Policy, please contact us using the contact information provided on this website.